Frequently Asked Questions (FAQ)
AAKASH KOIRALA
Last Update il y a 10 mois
Welcome to Mirasol Digital’s FAQ section. Here, we answer some of the most commonly asked questions about our services and operations. If you have any additional questions, feel free to contact us directly.
We offer a wide range of digital solutions, including:
- Web Development
- App Development
- Software Development
- Professional Photography
- Drone Services
- Consulting Services
- Digital Marketing
- Training and Workshops
To get started with a project, simply contact us through our website or email us at [email protected]. We will discuss your requirements, provide a detailed proposal, and outline the next steps.
3. What is your pricing model?Our pricing model varies depending on the service and the scope of the project. We offer competitive rates and custom packages tailored to your specific needs. Please contact us for a detailed quote.
4. How long does it take to complete a project?The timeline for a project depends on its complexity and scope. We strive to complete projects within the agreed timeframe and keep you updated throughout the process.
5. Do you offer ongoing support and maintenance?Yes, we offer ongoing support and maintenance services to ensure your digital solutions remain up-to-date and fully functional. We provide various support packages to suit your needs.
6. How can I contact customer support?You can contact our customer support by emailing [email protected], using our live chat feature on the website, or submitting a support ticket through our Help Desk.
7. What are your operating hours?Our operating hours are:
- Monday - Friday: 9 AM - 5 PM
- Saturday: 10 AM - 2 PM
- Sunday: Closed
We accept various payment methods, including credit/debit cards, bank transfers, PayPal, cash, and cashier's checks.
9. Do you offer any discounts or promotions?We occasionally offer discounts and promotions on our services. Subscribe to our newsletter or follow us on social media to stay updated on the latest offers.
10. How can I track my order or service request?You can track the status of your order or service request by logging into your account on our website or contacting our customer support team for updates.
11. Do you provide any warranties or guarantees?Yes, we provide warranties and guarantees for our services. The specifics depend on the type of service provided. Please contact us for more detailed information about our warranty policies.
12. What is your return and refund policy?Our return and refund policy varies depending on the service. Please contact us within 30 days if you are not satisfied with our service, and we will work with you to resolve the issue.
13. Are there any upcoming events or new product launches?Stay tuned for updates on upcoming events and new product launches by subscribing to our newsletter and following us on social media.
14. What technologies do you work with?We work with a variety of technologies, including but not limited to:
- Web Technologies: HTML, CSS, JavaScript, React, Angular, Vue.js
- Mobile Technologies: Swift, Kotlin, React Native, Flutter
- Server Technologies: Apache, Nginx, Windows Server, various Linux distributions
- Databases: MySQL, PostgreSQL, MongoDB
- Cloud Platforms: AWS, Azure, Google Cloud
You can book an appointment or schedule a service by clicking the 'Book Appointment' button on our website footer or by contacting us directly through email or phone.
16. How do I subscribe to your newsletter?To subscribe to our newsletter, visit our website and enter your email address in the subscription form located at the bottom of the page. You’ll receive regular updates, news, and promotions.
We hope this FAQ section addresses your queries. For further assistance, please do not hesitate to contact us.